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Shift Lead in Amsterdam- tot wel €31,000 per jaar - Zapp

Zorg en medisch vacature in Amsterdam.


We are Zapp, a hyper-growth on-demand rapid delivery service bringing 1000s of groceries and essentials from shelves to doorsteps in minutes, 24/7. We're bringing together a diverse crew to chaperon our fast growing business and are laser-focused on creating a product that is geared towards delivering a delightful experience to our customers. We launched in London in late 2020 and as we expand globally, we are keen to extend our team and are curious to see what you've got to offer. We believe in looking after our employees and value equality with no difference in treatment or respect between our teams at the Hub, store or rider levels.

We're looking for results oriented Shift Leaders/Supervisors to manage the day to day warehouse operations. Your daily adventures will include sorting customer orders, inventory management, managing scheduling/resource planning and hands-on team management. Ready for a fun and rewarding ride where your career can really take off? - apply now!

Here's what you'd be doing:

  • Effectively manage the stores during shifts including performance management of pickers and riders.
  • Own the effective operational and commercial success of the store whilst you are on shift, ensuring customer orders are correctly assembled and keeping to effective KPIs and SLAs such as receiving orders to dispatching riders
  • Manage stock - from inbound to cycle counts
  • Conduct effective handovers, including end of shift reporting to next shift
  • Proactively check staffing levels (up to 72 hours in advance)
  • Undertake both General and H&S tasks as per company guidelines
  • Supervise, coach, train and motivate store associates
  • Report on performance during the shift - including escalation of issues
  • Maintain a high-level warehouse environment, ensuring that potential hazards are dealt with safely and efficiently
  • Liaise with the Store Manager regularly to maximise performance improvement - with specific actions eg training the team
  • Be a guiding example of high performance, professional conduct and the Zapp values (Customer Obsession, Excellence at Everything, Doing The Right Thing & Long Term Thinking)

Extra informatie

Middelbare school
Fulltime (startersfunctie)

Zorg / Thuiszorg / Kinderopvang | Fulltime (startersfunctie) | Middelbare school

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