IT Service Desk Operator in Arnhem

ICT vacature in Arnhem.

Beschrijving

We are looking for an enthusiastic new team member to join our IT Operations team. As IT Service Desk Operator you are responsible for the 1st level of technical support. You will be supporting office colleagues, developers and external parties in their operational IT needs. You will monitor incoming tickets and provide the ticket reporters with a satisfying solution. The tickets cover subjects such as:

  • Onboarding of new colleagues across different countries;
  • Provisioning of new workplaces;
  • Maintenance of workplaces;
  • Software installation and maintenance;
  • Phone-system and mobile phone enrollment and maintenance;
  • User management (Active Directory);
  • Permission management;
  • Purchasing of needed IT-facilities.

To find solutions to more complex issues you work together with other (2nd or 3rd level) team members.

Extra informatie

Status
Open
Opleidingsniveaus
MBO
Plaats
Arnhem
Dienstverbanden
Fulltime (startersfunctie)
Gepubliceerd op
13-05-2022

ICT / IT / Programmeur | Fulltime (startersfunctie) | MBO

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